I just got one of the regular phone calls from a mobile provider trying to get me to upgrade my handset. Usually I’m a little suspicious of these companies as they just want to get a sale so I asked a few leading questions to find out if they were “on the level”. Since they knew me details (not hard), knew what phone I had (must of bought it from them) and knew what Orange tariff I was on (which is different from when I originally signed up) I thought I’d give them a listen.
They wanted to renew the tariff but with unlimited texts and enough free minutes to last me a month (any network, any time) for about a third what my bills seem to be at the moment, plus they’re throwing in a free Nokia 6300 which I can either use or eBay. Seemed like a very good deal to me and as they said it negates my current Orange contract I thought I’d sign up.
The next bits were the usual bits along the lines of “do you agree to our terms”, “seven days to cancel” and then the “would you like insurance”. As I’ve got a eight month old baby who loves to chew anything and everything, I had a moment of unusual sensibleness and thought I’d sign up for it. They read out the short T&C and the only bit I can remember now was:
“You aren’t covered for wear and tear sustained in a war zone”
Well, I knew that you don’t get cover if you leave your phone on a bar. Now I’ve got to be careful when I’m in a war zone as well!?!