If, like me, you’ve finally decided to review your position and admit that BT has been forced through the impressive competition to provide a well priced, reliable and competant ADSL product in the form of BT Total Broadband, hold your horses.
They are still a bunch of useless money grabbing incompetant pillocks!
I just moved house and then had to get my phone line connected to BT as this is the main way of getting ADSL in the UK. While I was at it I thought I’d save time and paperwork by getting my interweb from them as well. Easy enough – “Your BT HomeHub will be sent through the post and your broadband will be available from the start of next week. Excellent.
However, when the hub arrived, I set it up and it worked fine – with everything except my laptop. My laptop is nothing unusual – a Sony Vaio Z1-SXP. After a bit of investigating I found that the response from BT in this case is usually:
Have you got an Intel wireless card? Yes? Oh, we are aware of the issue but can’t provide a solution. You can either:
- Get a new wireless adapter
- Buy another router
- Cancel your broadband subscription
So tempted to take them up on number 3!