So, who’s on today’s list? That would be:
- Microsoft (surprised?)
- Sony
- Symantec
So what have these three done? Well I was sitting here typing away on my desktop when I noticed a Norton 360 warning window on my Laptop. It was saying that my subscription had expired which is odd since I’ve only had it few a couple of months. Luckily I had a good idea what the problem was going to be so I had a quick look at the date the laptop was set to.
Yup, it thought it was October 2010. I haven’t been able to figure out why this happens, whether it’s a Windoze “feature” or whether it’s a problem with the Vaio hardware. Every now and again though it just decides it’s October 2010. anyway, I set it to the correct date again, rebooted and Norton still thought it had expired.
Instead of getting on to tech support (I try and avoid them), I decided an reinstall was the way to go so off came Norton 360 and back on it went. Easy enough except that Norton loads the registry with data so it had just remembered my product key and the fact that the clock had been set to 2010 for a few minutes so it had expired.
I downloaded the Norton 360 Removal Tool from the Symantec website which just loaded up and then crashed for me. By this point I was getting really pissed off so I searched the registry for any mention of “Symantec” or “Norton” and deleted the lot. I then did the same on the C drive.
A quick reboot and then on to reinstalling. Since I can’t be arsed to carry piles of CDs around, a lot of my software I’ve got stored as images on the hard drive and then load them with Daemon Tools when I need them so I loaded the Norton 360 image, fired up the setup programme and watched it crash and then ask me to reboot. This I did and when it all loaded up again I found I had no virtual CD drives and as an extra treat, the real DVD writer had gone as well.
Delving it to Device Manager all the CD devices were showing problems loading the drivers. At this point I was thinking I might have been a bit too hasty when deleting chunks of stuff from the registry. Very, very nervously I headed to System Restore hoping that the last restor point was sometime this year. As it turned out it was three days ago and since I hadn’t done much except play Command & Conquer on it over the weekend, I gave that a go.
While I was waiting I noticed that one of the network drives on my desktop was disconnected so I headed into the store room to find out what was going on with my Linux box. For some reason it was turned off and wouldn’t turn back on. A bit of messing and I found that the batteries were no longer charging on the UPS so I just bypassed it. At this point I nearly lost it completely and shoved the thing through the window but then I decided to go for a fag instead (they wonder why a lot of IT people smoke).
After yet another reboot all my CD drives were back, Norton appeared to be installed and it wouldn’t let me uninstall it or run setup because it said another instance of setup was already running. At this point I was considering not bothering with AV and never going on the Internet again. I decided a better plan would be to run the Norton 360 Removal Tool again and see what happened. This time it ran OK and after another reboot, Setup managed to get going again.
Since I haven’t been connected to the internet for most of this and when deleting half the registry, Norton quite happily thinks I’m still subscribed. So after two thirds of the day, I’m back where I was when I first got here this morning, except for a broken UPS I’ll have to dismantle tonight.
Since I don’t fancy going through all this again, I’m going to spend the rest of the day looking around the Net to find out why the date was suddenly changed. In the mean time Norton can do the last fifteen reboots needed to get my laptop up to date again!
I have just looked at today’s date and wasn’t at all shocked to see its the 13th….